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ticketbook Membership Agreement

Article 1: (Scope and Changes of the Agreement)

  1. ticketbook Membership Agreement(hereinafter referred to as “Agreement”) shall apply to Boardwalk Inc. (hereinafter referred to as "Company") and ticketbook members (hereinafter referred to as "Members") concerning the use of the "ticketbook Member Service" (hereinafter referred to as "Services") provided on the internet website (accessing from mobile phones and personal computers) operated by the Company entrusted by LDH JAPAN Inc. (hereinafter referred to as "LDH").
  2. The individual provisions attached hereto and the individual provisions stipulated for each new service to be provided hereafter constitute a part of the Agreement.
  3. The Members shall be obliged to comply with the Agreement after the conclusion of the Registration Agreement of the Service stipulated in Article 3.
  4. The Members acknowledge and agree that the Company may change the Agreement in a reasonable scope and manner and without obtaining each Members' approval.

Article 2: (Application for Registration Agreement)

  1. The Services shall be available only to the Members.
  2. Persons who wish to use the Services (to use the Service is hereinafter referred to as "Registration", and the persons are hereinafter referred to as "Potential Members") shall accept ticketbook Terms of Use and the Agreement provided on the Internet (mobile phones and personal computers), and shall apply for the conclusion of Registration Agreement by themselves in accordance with the prescribed procedures.
  3. If the Potential Members is a minor, the Potential Members shall obtain the prior consent of their custodian, such as the person with parental authority, to apply for the Services and to use the Services.
  4. The Potential Members shall comply with the Members rules and regulations of the credit card company, etc., which has been registered as a means of payment, and shall agree in advance that the relevant credit card company, etc. will carry out the verification of certification at the time of registration of the credit card, etc.

Article 3: (Conclusion of Registration Agreements)

  1. The Registration Agreement shall be deemed to have been concluded when the Potential Members makes an application for the Registration Agreement stipulated in Article 2 and the Company grants the ID and passwords of the Services to accept such application.
  2. The Company may not accept an application for the Registration Agreement if the Potential Members falls under any of the following items:
    1. If the Potential Members has been registered as the Members
    2. In the event that the Potential Members has received revocation of the qualifications of the Members or other punishment due to a breach of the Agreement etc.
    3. In the event of any false, incorrect, or missed entry in the contents of the application.
    4. In cases where a disposition for suspension of use, etc. of means of settlement of the Potential Members has been made by credit card companies, financial institutions, etc.
    5. When the Potential Members is found to belong to or be related to anti-social forces such as organized crime groups.
    6. In the event the Company determines that the conclusion of the Registration Agreement is inappropriate due to reasonable grounds.

Article 4: (Contact information)

  1. Any notice of any change to Agreement or any other notice from the Company to Members shall be given by e-mail, posted on the ticketbook website, or any other means deemed appropriate by the Company.
  2. In the event the notice set forth in the preceding paragraph is provided by e-mail, the Company shall deem that the notice to the Members has been completed upon sending such notice to the e-mail address previously notified by the Members. The Members shall be obligated to promptly confirm any notices sent by the Company by e-mail.

Article 5: (Change of Registration Information)

  1. The Members shall promptly notify the Company of any change of the information in the application for the Registration Agreement or the information submitted at the time of purchasing in the prescribed manner.
  2. The Members shall, without objection, agree in advance that even if the notice or the delivery of articles by the Company fails to arrive due to the failure to submit the notification set forth in the preceding paragraph, the notice or the articles shall be deemed to have arrived at the time when the notice or the articles should normally arrive, except for the cases set forth in Paragraph 2 of the preceding article.
  3. The Company shall not be held liable for any damage to the Members caused by the failure to submit the notification in Paragraph 1. In addition, the Members shall be fully liable for any damage incurred by the Company or any other third party due to the Members’ failure to submit the notification as set forth in Paragraph 1.
  4. In the event there is any error in the information of the application of the Registration Agreement, the information submitted at the time of purchasing or the information of the notification in Paragraph 1 (such as when the telephone number or e-mail address is wrongly or intentionally registered with a third party), the Company may change the information of the notification without giving any notice to the extent required.

Article 6: (Withdrawal)

  1. Unless requested by the Members, the expiration date of the Members shall be indefinite and shall be automatically renewed.
  2. In the event the Members wishes to withdraw from the membership, such Members notifies the Company of such withdrawal by himself or herself in the prescribed manner. In such event, such Members shall promptly pay all debts owed to the Company.
  3. The Company shall not be obligated to reimburse the cost of purchased tickets, system-use fees, etc., that have been paid by Members in the event Members withdraw from the membership. Provided, however, that this shall not apply in the event that an individual contract concerning the Services between the Company and the Members or any other contract on which the fees, etc. are paid has become null and void or has been rescinded, or in the event that such contract has been rescinded by the Members on the basis of a the Company default.

Article 7: (Suspension or revocation of the qualifications of the Members)

  1. The Company may immediately suspend or revoke the qualifications of the Members without prior notice if the Members falls under any of the following items. In addition, in the event the qualifications of the Members are revoked, such Members shall immediately pay all debts owed to the Company. In addition, the Company shall not be obligated to reimburse any fees, etc. already paid for any reason whatsoever (provided, however, that in the event the amount exempted from the reimbursement by the Company pursuant to this clause exceeds the amount of damage that would normally be incurred by the Company, this shall not apply to such excess amount).
    1. When it is found that a false declaration has been made in the registration application
    2. When the Members has committed an act that falls under any of the prohibited matters under Article 11.
    3. In the event of any delay or failure in the performance of the payment obligation of the fees, etc.
    4. Cases where, despite the conclusion of the purchase contract, no payment procedures, such as transfer, are taken
    5. In the event of an interference with the operation of the Services by any means
    6. In the event the use of a credit card or payment account designated by the Members has been suspended by a credit card company, collection agency, financial institution, etc., or in the event a chargeback notice has been made with regard to payment using a credit card designated by the Members.
    7. In the event the Company determines that the Members has multiple registrations of Membership.
    8. When a purchased or transferred ticket is sold or transferred to a third party for profit.
    9. In the event of a violation of the Agreement.
    10. When it is found that the Members belongs to or are associated with anti-social forces, such as organized crime groups.
    11. In the event the Company deems that the Members is inappropriate due to reasonable grounds.
  2. In the event the Members falls under any of the items of the preceding paragraph, such Members shall be liable to compensate for the damage incurred by the Company or any third party as a result of such acts.

Article 8: (Preparation Prior to Use)

  1. The Members shall, at its own expense and on its own responsibilities, prepare mobile phones, communications equipment, software, telephone subscriptions, and Internet-access subscriptions required for the use of the Services. In addition, the Members shall bear all communication charges and interconnection charges related to the Services.
  2. In the case of a mobile phone, it shall be understood in advance that it may take time or may not be possible to respond to the Services depending on the terminal, such as a newly launched mobile phone or an old type of mobile phone.

Article 9: (ID and Password Management)

  1. The Members shall be responsible for managing the IDs and passwords that the Company grants to the Members.
  2. The Members may use the Services from the website designated by the Company using ticketbook Member IDs and passwords.
  3. The Company shall use the entered IDs and passwords to confirm the identity of the Members. In the event the Company confirms that IDs and passwords correspond to those registered, such use shall be deemed to be the use by such Members itself.
  4. The Members shall assume responsibility for damages caused by inadequate control of IDs and passwords, errors in use, or use by a third party, and the Company shall not assume any responsibility whatsoever.
  5. In the event that the Members learns that IDs and passwords are stolen or used by a third party, the Members shall immediately notify the Company thereof and comply with instructions from the Company.

Article 10: (Use of Member Information)

LDH acquires the personal information of our customers in the Services. The Company will collect the customers’ personal information for the purposes of use listed below, as entrusted by LDH. LDH and the Company shall handle personal information of customers in compliance with the Privacy Policy stipulated by LDH and Act on the Protection of Personal Information etc. LDH shall use the personal information of customers for the purposes of use listed below. When using personal information of customers for other purposes than the purposes of use listed below, the use of such information shall not be permitted unless the customer has been notified separately and approved individually.

  1. Affairs related to ticket consignment sales (including provision to third parties)
    1. Order processing such as reservation, lottery, sales, payment procedures, and product delivery
    2. Identification and Certification at the registration of events
    3. Provision to promoter
    4. After-sales service and handling complaints
    5. for posting money orders for refunds at the time of event cancellation
  2. Matters relating to the provision of information by e-mail, etc.
    1. Providing information about purchase of a ticket and a talent
    2. Providing ticket buyers with a wide range of information regarding event information and related goods and digital content sales events from the time of ticket sales to the day of the event and after the event, respectively, at the appropriate timing.
    3. Distribution of e-mail magazines, targeting e-mails, etc. to the Members, including information on the next live event, services based on preference information of the Members, and information on events.
    4. Distribution of direct mail and e-magazines at the request of a third party other than the Company (introduction of services related to events, guidance on campaigns, advertising, etc.)
      NOTE) Even if you do agree to the intended use of “Matters relating to the provision of information by e-mail, etc.” you will not be refused to be admitted or taken with the procedures to withdraw from the membership. In this case, the Company has prepared a screen for changing the Members’ information, so please operate the screen for discontinuing the provision of information by yourself.
  3. Marketing analysis including provision to third parties, improvement of the Services, etc.
    1. Investigation of the purchase status of tickets, other digital contents and mail order products, and analysis of various marketing activities based on the activity history
    2. Promotion of optimal markets for the next and subsequent periods based on analysis of places of residence, previous winners, previous seats, etc.
    3. Development of new systems based on convenience, tastes, and interests of the Members
    4. Cross-checking information on a user's lifestyle, such as a purchase history, against purchased information, information provided by a third party, and offering it as electronic data to a third party who has concluded a personal information handling contract with the Company after personalizing (analyzing the collected data and optimising it based on the user's attributes and the purchase/action history)
      NOTE) Even if you do agree to the intended use of "Marketing analysis including provision to third parties, improvement of the Services, etc.," you will not be refused to be admitted or taken with the procedures to withdraw from the membership. In this case, you may request the suspension of the use of the personal information related to the purpose of use. When requesting the suspension, please fill in the required fields of the "Application for Suspension of Provision of Personal Information to a Third Party"(click here) and submit it to the designated address.
    5. Provision to a third party for the purpose of achieving the purpose set forth in paragraphs 1 to 3

Article 11: (Prohibitions)

The Members shall not engage in the following acts when using the Services.

  1. Conduct that infringes, and may infringe, the copyrights, proprietary rights, privacy, reputation, or other rights of any other Members, third party or the Company
  2. In addition to the preceding item, conduct that is or may be detrimental or harmful to any other Members, third party or the Company
  3. The act of slandering any other Members, third party or the Company
  4. Acts contrary to or may be contrary to public order or morality, or to provide information contrary to public order or morality to any other Members or third party, or, without the consent of the Company, through the Services or in connection with the Services, to conduct for profit or for the purpose of preparing for such conduct
  5. The act of assigning or lending an IDs or passwords to a third party or the act of illegally using an IDs or passwords
  6. The act of using or providing harmful programs such as computer viruses through the Services or in connection with the Services
  7. Conduct that violates or is likely to violate laws and regulations
  8. Otherwise, conduct that the Company deems inappropriate

Article 12 (Copyright)

The Members may not use any information or files provided through the Services in any manner without obtaining the authorization of the right holder beyond the scope of the private use of the Members permitted by the Copyright Act.

Article 13: (Cancellation, Suspension, Change, etc. of the Services)

  1. The Company shall be entitled to discontinue, suspend, change, abolish, or delay the operation of the Services in the following cases:
    1. In the event of regular or urgent maintenance of the systems of the Services
    2. When the provision of the Services becomes unusual due to wars, riots, insurrection, labor disputes, earthquakes, volcanic eruptions, floods, tsunamis, fires, power outages, or other emergencies.
    3. When there is a service cancellation, suspension or change of a telecommunications carrier
    4. In addition, in the event the Company determines that suspension is required for the operation of the Services.
  2. The Company shall have no liability whatsoever to the Members or any third party for the cancellation, suspension, change, abolition or delay of the Services pursuant to the preceding paragraph.

Article 14 (Disclaimer)

  1. The Company shall not be liable for the damages incurred by the Members or third party arising from the provision of the Services information or in connection with the Services. Provided, however, that this shall not apply in the event where such damages were caused intentionally or through gross negligence of the Company.
  2. The amount of compensation for the Members set forth in the preceding paragraph shall be limited to the amount of the fees, etc. paid by such Members to the Company. Provided, however, that this shall not apply in the event of any damages due to the willful act or gross negligence of the Company.
  3. The use of the Services by a minor shall be carried out with the consent and responsibilities of the parent or guardian, such as the person with parental authority. As a precondition, any use of the Services by a minor shall be subject to the consent of the guardian, such as the person with parental authority. If it becomes clear that such consent has not been obtained, the Company may suspend the qualifications of the Members or take other measures pursuant to the provisions of the Agreement.
  4. The Company shall strictly manage and maintain the confidentiality of personal information entered or transmitted by the Members during the use of the Services by implementing procedures such as code processing, but shall not guarantee that such information is completely prevented from being leaked, lost or tampered with by others.
  5. The Company makes no warranty whatsoever as to the contents of the Services, the information and services it provides regarding the Services, or the information the Members obtains through the Services or e-mail sent by the Company, including but not limited to, its security, accuracy, certainty, usefulness, updates, legality, and morality.
  6. The Company shall not be aware of or be responsible for any information or services contained in any of the sites linked from the Services.
  7. The Company shall not warrant that the sales volume of any tickets or other items sold by the Services meets all of desires to purchase of the Members, or shall not warrant that the content described in any tickets or other items sold by the Services is true (including implementation as described).
  8. The Company shall not be liable for any damages incurred by any other Members or third party as a result of any Members’ action.

Article 15 (Language)

Japanese language version of the Agreement shall be the controlling text hereof, and if any difference arises between the interpretation of the Japanese language version and the one of the English language version, the Japanese language version will prevail over the English language version.

Article 16 (Governing Law)

With respect to the formation, implementation and interpretation of the Agreement, the laws of Japan shall apply.

Article 17 (Court with Jurisdiction)

  1. In the event of any dispute between the Members and the Company in connection with the Services, the parties shall settle such dispute in good faith.
  2. The Tokyo District Court and the Tokyo Summary Court shall have the exclusive jurisdiction by agreement for the first instance over any dispute not settled after due consultation.
  3. Supplementary Provision: The Agreement shall be effective as of September 27, 2019 (0 a.m.), Japan Standard Time.

Individual provisions: Ticket Sales

This individual provision stipulates the ticket sales service. The ticketbook Membership Agreement (hereinafter referred to as "Membership Agreement") shall apply to matters not stipulated in this individual provision. In addition, among the terms used in this individual provision, the terms defined in the Membership Agreement shall have the same meaning as in the Membership Agreement unless otherwise defined in this individual provision.

Article 1 (Method of Sales)

The Company is entrusted with the sales of tickets by the organizer or the operator of the performance (hereinafter referred to as "Organizer") in accordance with the instructions on how to sell the tickets. Restrictions may be imposed on the number of tickets to be sold or the method of sales as necessary.

Article2 (Ticket Sales Service)

  1. In the Services, tickets that the Members may purchase are the tickets (with some exceptions) handled on the ticketbook website of the Company, and are limited to the tickets that are consigned by the Organizer to be sold on the ticketbook website.
  2. In order to purchase tickets, registration of the ticketbook Members is required, and this individual provision will apply upon completion of membership registration.

Article3 (Conclusion of Purchase Agreement)

  1. The Members shall apply for purchase in accordance with the prescribed procedures, and the purchase agreement shall be concluded in principle upon completion of such application procedures.
  2. Notification of completion of purchase application procedures will be made on the purchase history screen on the ticketbook website. At the same time, the Company will send a confirming e-mail to the registered e-mail address. However, in the event of any failure in the application contents, such as an error in the registration information of the e-mail address or an illegible lettering phenomenon, the e-mail may not be returned. In addition, the Company shall not be held responsible for any failure to receive emails due to non-delivery, misdelivery, or delayed delivery of such emails.

Article4 (Payment of Fees)

  1. In the event that a ticket is purchased, the Members shall pay the ticket fee as well as the fee relating to the delivery of the ticket determined by the Company, such as systems usage fees, the fee relating to the payment and the delivery of the ticket, at the time of purchase.
  2. The Members shall select payment methods from among the payment methods specified by the Company at the time of application for purchase. In the case of a credit card, payment shall be made immediately upon the conclusion of the purchase contract, and in the case of a prescribed convenience store or Pay-easy (paygee), or in the case of various electronic money payment, payment shall be made by the due date specified by the Company.
  3. The Company may impose restrictions on payment methods as needed. In addition, the Members may not change the payment method under any Member circumstances after the expiration of the period to change the payment methods specified by the Company.
  4. In the event that no payment procedure has been taken despite the conclusion of the purchase agreement, the Company may terminate the purchase agreement after the deadline set by the Company, deprive the Members of the qualifications of Members, and refuse to use the services of the Company in the future.
  5. The Company shall be entitled to add and change the respective usage fees and the payment methods of the respective usage fees by giving prior notice to the Members in the manner deemed appropriate by the Company.

Article5 (Delivery of Tickets)

  1. The delivery of the ticket to the Members after the ticket has been purchased shall be made by accessing the relevant page of the ticketbook site from e-mail delivered to the registered e-mail address of the Members, downloading the ticket's electronic data (QR code, LIVE QR, QuickPASS, etc.) or delivering it to the registered address of the Members at the time of purchase, and the Members shall select the collection method at the time of the purchase application. The Company may restrict collection method as needed.
  2. In cases where tickets are accepted by using mobile phone applications and QR-code-based electronic data, and where the Member purchases more than one ticket than ticketbook Members, tickets must be distributed by the due date specified by the Company. The registration as the ticketbook Members must be needed when the person who were distributed the ticket downloads the ticket. The Member distributing the tickets shall acknowledge and distribute it in advance.
  3. The collection method shall not be changed due to the circumstances of the Members after the expiration of the period to change in the collection method specified by the Company.
  4. If the tickets are returned to the Company after the expiration of the storage time at the post office or if there are any deficiencies in the Members’ address, name, etc., the Company may receive a separate re-shipping charge from such Members.
  5. In the event of ticket acceptance by receiving electronic data using QR-code, etc., the ticket (electronic data) shall be obtained according to the methods for obtaining electronic data to be notified by the Company and shall be entered at the designated place of entry. No refund shall be made in the event that a mobile phone that received a ticket (electronic data) on the day of the public performance has been lost or the ticket (electronic data) has been damaged due to malfunction of the mobile phone.
  6. Even if the ticket cannot be received due to circumstances of the Members, the Company shall not refund the ticket fee, the service-use fee prescribed by the Company, the payment fee, or the fee relating to the delivery etc..

Article6 (Refusal of Sales and Delivery)

  1. The Company refuses to sell or deliver tickets to the Members if the Members falls under any of the following items. In such event, the Company shall be immediately entitled to suspend or disqualify such Members without prior notice.
    1. The Members has made a false declaration or has failed to make a required declaration with respect to matters stipulated by the Company.
    2. In the event that the Members engages in an act that may annoy another Member or a third party, or that may interfere with smooth sales by the Company
    3. In the event the specified procedures have not been completed by the deadline of the notice from the Company.
    4. Failure to observe the prescribed purchase method.
    5. Where no fees, etc. have been paid by the specified date.
    6. In the event of any other violation of the Membership Agreement and this individual provision.
  2. If the Members that appears to be the same person applies for more than one identity and has purchased a ticket, the application or purchased ticket may be revoked without prior notice. In addition, even if the tickets are revoked, such Members shall not be exempted from the payment of the fees and the Company shall not be obligated to refund the tickets.
  3. The Company may claim compensation for damages incurred by the Company to such Members arising from each of the preceding paragraphs.

Article7 (Ticket replacement, change, and cooling-off)

Tickets for which a ticket purchase agreement has been concluded shall not be replaced, changed, or cancelled for any reason whatsoever. Provided, however, that this shall not apply in the event that the ticket purchase agreement between the Company and the Members is revoked or cancelled, or that such agreement is cancelled by the Members on the basis of the Company's default. The cooling-off rule does not apply to tickets sold by using the Services.

Article8 (Lost or Stolen)

The Company will not reissue tickets for any reason (lost, stolen, damaged, etc.).

Article9 (Ticket Refund)

  1. Announcements to customers regarding changes in or cancellation of performances shall be made by the Organizer, and the Company shall not be responsible for the changes or cancellation. Provided, however, that the Company may refund the tickets sold on behalf of the Organizer at the request of the Organizer upon the changes in or cancellation of performances of such tickets.
  2. The reimbursement shall be made within the reimbursement period requested by the Organizer and shall be refunded to the Members in the manner determined by the Company. In the event that the refund period has passed, the tickets (including electronic data) have been destroyed or lost, or the tickets have been seriously defaced, and it is difficult to determine, the Company shall not refund to the Members at all.
  3. The amount to be refunded to the Members shall be the ticket price only, and the Company shall not refund any expenses other than the face value of the ticket (such as commission, transportation expenses, accommodation fees, communication costs, and delivery fees). The Members acknowledges in advance that the refund may take three to four weeks.

Article10 (End and Resumption of Sales)

Even during the ticketing period, the markets of tickets shall end for each individual event at the time when the number of tickets to be sold in the Company has reached the target number of tickets to be sold. Provided, however, that sales may be resumed if additional seats or additional public performances are held by the Organizer.

Article11 (Prohibitions)

The Members shall not conduct any of the following acts. In the event that any of the following acts is discovered, the Organizer may invalidate the ticket purchased at its own discretion, and refuse to refund the ticket price or registration. If the Members has already entered the sites, such Members may be ordered to leave the sites.

  1. Resale of tickets purchased from the Company to a third party for profit or provision of such tickets to a third party for resale
  2. The act of reselling or attempting to resell at a price higher than the face value of a ticket or the act of reselling or attempting to resell at an auction or Internet ticket auction

Article12 (Damages for Errors of Ticketing)

The limit of damages incurred by the Members due to errors of ticketing shall be the face value of the ticket.

Article13 (Disclaimer for Tickets)

  1. The Company is not responsible for selling tickets other than those purchased directly from the Company.
  2. The Company shall not be responsible for any damages incurred by the Members or any third party as a result of any significant delay or impossibility in confirming the application for tickets or purchases or notice thereof due to congestion of communication lines, inappropriate accidents in computer systems, etc.

Article14 (Measures after Withdrawal)

  1. Member may receive purchased tickets in the manner specified by the Company even after the qualifications of the Members have been terminated. Provided, however, that this shall not apply where the Company has suspended, revoked, or disqualified the Members pursuant to Article 7 of the ticketbook Membership Agreement , Article 4 Paragraph 4 and Article 6 of this individual provision, or otherwise.
  2. In the event of a ticket refund, the Members may receive a refund in accordance with Article 9 of this individual provision even after the qualification of the Members have been terminated.

Article15 (Language)

Japanese language version of this individual provision shall be the controlling text hereof, and if any difference arises between the interpretation of the Japanese language version and the one of the English language version, the Japanese language version will prevail over the English language version.

Article16 (Others)

In addition to the provisions stipulated in this individual provision, if there are any agreement or regulation stipulated by the Organizer, such agreement or regulation shall also apply. The provisions of this individual provisions may be changed or added without prior notice at any change in the business of the Company or the request of the Organizer etc..

Supplementary Provisions: This individual provision shall be effective as of September 27, 2019 (0 a.m.), Japan Standard Time.

Individual provisions: Advance Ticket Sales Service

This individual provision stipulates the advance ticket sales service. The ticketbook Membership Agreement (hereinafter referred to as "Membership Agreement") shall apply to matters not stipulated in this individual provision. In addition, among the terms used in this individual provision, the terms defined in the Membership Agreement shall have the same meaning as in the Membership Agreement unless otherwise defined in this individual provision.

Article 1 (Advance Ticket Sales Service)

The advance ticket sales service is a service that aims to secure tickets in advance. Prior to the public release, such service accepts applications for purchases on the ticketbook website and sells tickets and other items for a fee.
If the Company are unavoidably unable to arrange all tickets for the acceptance of applications, the Company may sell the tickets to the Members selected by lottery from among the Members who applied for purchases.
Even if the tickets have been arranged, the Company does not assure a favorable seating condition to the Members. In addition, tickets may be sold through such service even after tickets are generally released to the public. As for the lottery system, it is basically a random lottery.
However, there are cases where a lottery method that prioritizes a certain condition may be adopted depending on the wishes of the artists and the organizer or the operator of the performance , but the Company will not disclose the lottery method at all.

Article 2 (Application for Use of Advance Ticket Sales Services, etc.)

  1. The Members who wishes to use the advance ticket sales service shall apply for purchase in accordance with the prescribed procedure, and upon completion of the application procedure, the agreement of use concerning the advance ticket sales service shall be concluded and this individual provision shall apply.
  2. Changes or cancellations cannot be accepted after applying for the advance ticket sales service. Provided, however, that this provision shall not apply in the event that this agreement of use of advance ticket sales service between the Company and the Members is invalidated or cancelled, or such agreement is cancelled by the Members based on the Company's default.
  3. In the event the Company determines that there is an obstacle to the agreement of use of advance ticket sales service between the Company and the Members, the Company may terminate such agreement at any time.

Article 3 (Conclusion of Purchase Agreement)

  1. The purchase agreement of the tickets by advance ticket sales shall be concluded upon expiration of the period of application. Provided, however, that if it is unavoidable to arrange all tickets for the acceptance of applications, the purchasing agreement shall be concluded only between the Company and the winning Member when the Company elects the Member to win in a lottery.
  2. The Company will announce the conclusion of the purchase agreement of the tickets on the application history page on the ticketbook website. The Company will send a completion e-mail to the Members’ registered e-mail address at the same time. Member shall be obligated to promptly confirm and the Company shall not be liable for any damages incurred by the Members or any third party as a result of any delay or impossibility to confirm.

Article 4 (Usage Fees and Payments)

  1. In the event the Members purchases a ticket through the advance ticket sales service, the Members shall pay at the time of purchase the ticket fee as well as the fee relating to the delivery of the ticket determined by the Company, such as systems usage fees, the fee relating to the payment and the delivery of the ticket, at the time of purchase.
  2. The Company may change the usage fees and payment methods for the advance ticket sales service set forth in the preceding paragraph by giving prior notice to the Members in such manner as the Company deems appropriate.
  3. The Company shall not be obligated to reimburse any fees already assumed by the Members for any reason, such as withdrawal from the Members of ticketbook or revocation of the qualification of the Members, and the Members shall not be exempted from the payment of fees for the advance ticket sales service already used. Provided, however, that this shall not apply in the event that individual provisions concerning the Services between the Company and the Members or any other contract on which the fees, etc. has become null and void or in the event that such contract has been rescinded by the Members on the basis of the Company default.
  4. In the event that no payment procedure has been taken despite the conclusion of the purchase agreement, the Company may terminate the purchase agreement after the expiration of the payment deadline set by the Company, deprive the qualification of the Members, and may refuse to use services of the Company in the future.

Article 5 (Change or Deletion of Registration Contents, etc.)

  1. The Company shall not be held liable for any damages to the Members due to any error in registered contents by the Members.
  2. If the Members that appears to be the same person applies for more than one identity and has been purchased a ticket, the application or purchased ticket may be revoked without prior notice. In addition, even if the tickets are revoked, such Members shall not be exempted from the payment of the fees and the Company shall not be obligated to refund the tickets.
  3. The Members shall not be exempted from the payment of fees and the Company shall not be obligated to reimburse for the usage fees incurred by the Member based on the registration content prior to such change or deletion before such change or deletion is made by the Members.
  4. The Members acknowledges in advance that the members has no right to withdraw its application for purchases. Provided, however, that this shall not apply to the cases where one or more applications are made due to system failures or other causes not attributable to the Members and the other applications except for one application are withdrawn.

Article 6 (Termination and Modification of the Advance Ticket Sales Service)

If deemed necessary by the Company, the Company may terminate or change the advance ticket sales service (including amendments to this individual provision) by giving prior notice to the Members in the manner deemed appropriate by the Company.

Article 7 (Language)

Japanese language version of this individual provision shall be the controlling text hereof, and if any difference arises between the interpretation of the Japanese language version and the one of the English language version, the Japanese language version will prevail over the English language version.

Supplementary Provisions : This individual provision shall be effective as of September 27, 2019 (0 a.m.), Japan Standard Time.

ticketbook Terms of Use

Boardwalk Inc. (hereinafter referred to as "The Company") has established the following " ticketbook Terms of Use" (hereinafter referred to as "Terms of Use") when using the "ticketbook" (hereinafter referred to as "Services") operated by the Company. Please use the Services after accepting the Terms of Use. The ticketbook Membership Agreement(hereinafter referred to as "Membership Agreement") shall apply to matters not stipulated in the Terms of Use. In addition, among the terms used in the Terms of Use, the terms defined in the Membership Agreement shall have the same meaning as in the Membership Agreement unless otherwise defined in the Terms of Use.

Article 1 (Use of the Services)

When using the Services, the customer shall comply with the common manners, morals, and technical rules for the use of the Internet (personal computers and mobile phones).

Article 2 (Refusal of Use)

The use of the Services may be denied to any customer who engages in any act that may cause trouble or disadvantage to a third party etc., which may interfere with the Company services, which is set forth in Article 6 of the Terms of Use and set forth in Article 7 of the Terms of Use, or which the Company considers inappropriate.

Article 3 (Preparation for Environment of Use)

  1. The Services is open to those who are properly equipped with characters (Japanese) or e-mails. The Company is not responsible for the operating results of those who do not meet the above conditions or for the effects caused by them. Even if the above conditions are met, the Company is not responsible for the effects caused by the inappropriate operation of the Services due to the circumstances of the customer (terminal, operating system, software, local environment, etc.).
  2. In the event of a smartphone, the customer shall understand in advance that it may take time to respond or may not be possible to respond to the Services depending on the terminal, such as a newly launched type of smartphone or an old type of device of the smartphone.

Article 4 (Application and Changes of the Terms of Use)

Customers who use the Services shall be deemed to have agreed to the Terms of Use. The Company may change the Terms of Use without prior notice and the customer shall confirm the Terms of Use every time of such change. After the change, the content after the change shall be valid.

Article 5 (Ticket Sale)

The Company shall sell tickets within the Services to the Members of the ticketbook in principle, and the customer shall follow the procedures for purchase in accordance with ticketbook Membership Agreement. Provided, however, that in such cases, the customer shall follow the procedures for purchase in accordance with the guidance on the ticket application screen and any matters not stipulated on the application screen shall follow the Terms of Use, the individual provisions attached to the Terms of Use and the individual provisions established in the event of new services in the future.

Article 6 (Prohibited matters)

The Customer shall not engage in the following acts when using the Services.

  1. Conduct that infringes, and may infringe, the copyrights, proprietary rights, privacy, reputation, or other rights of any third party or the Company
  2. In addition to the preceding item, conduct that is or may be detrimental or harmful to any third party or the Company.
  3. The act of slandering any other customers, third party or the Company
  4. Acts contrary to or may be contrary to public order or morality, or to provide information contrary to public order or morality to any other Members or third party, or, without the consent of the Company, through the Services or in connection with the Services, to conduct for profit or for the purpose of preparing for such conduct;
  5. Acts for profit or preparations therefor, either through the Services or in connection with the Services, without the consent of the Company
  6. The act of assigning or lending an IDs or passwords to a third party or the act of illegally using an IDs or passwords.
  7. The act of using or providing harmful programs such as computer viruses through the Services or in connection with the Services.
  8. Conduct that violates or is likely to violate laws and regulations
  9. Otherwise, conduct that the Company deems inappropriate.

Article 7 (Copyright)

The customer may not use any information or files provided through the Services in any manner beyond the scope of its personal use as permitted by the Copyright Act without the permission of the rights holder.

Article 8 (Service cancellation, suspension, change, etc.)

  1. The Company shall be entitled to discontinue, suspend, change, abolish, or delay the operation of the Services in the following cases:
    1. Regular or urgent maintenance of the systems of the Services
    2. When the provision of the Services becomes unusual due to wars, riots, insurrection, labor disputes, earthquakes, volcanic eruptions, floods, tsunamis, fires, power outages, or other emergencies.
    3. When there is a service cancellation, interruption, or change of a telecommunications carrier
    4. In the event the Company determines that interruptions are required for the operation of the Services.
  2. The Company shall have no liability whatsoever to the customer for the cancellation, suspension, change, abolition, or delay of the Services pursuant to the preceding paragraph.

Article 9 (Disclaimer)

  1. The Company shall not be liable for any damages incurred by the customer or any third party arising from the provision of various information of the Services or others in connection with the Services, except where such damages were caused intentionally or through gross negligence of the Company.
    The use of the Services shall be the responsibility of the customer. Any use of the Services by a minor shall be made with the consent and responsibility of the parent or guardian.
  2. When using the Services, the Company shall strictly manage the personal information which the customer entered and transmitted and pay careful attention to maintain the confidentiality of such information by undertaking such procedures as code processing, but does not guarantee that the information is completely prevented from being leaked, lost, or tampered with by others.
  3. The Company makes no warranty whatsoever as to the nature of the Services, the information and services the Company provide in the Services, or the information the customer receive, including through e-mails sent by the Services or the Company, as to its security, accuracy, certainty, usefulness, updates, legality, morality, etc.
  4. The Company shall not be aware of or be responsible for any information or services contained in any of the sites linked with the Services.
  5. The Company does not warrant that the sales volume of any tickets or other items sold by the Services meets all of the customer’s wishes to purchase, nor does it make any warranty that the content contained in any tickets or other items sold by the Services is true (including implementation as described).
  6. The Company shall not be liable for any damages incurred by any third party as a result of the customers actions.

Article 10 (Change of Service)

The Company may make necessary changes without prior notice if it determines that there is a need to change the systems or content of the Services for its operation.

Article 11 (Language)

Japanese language version of the Terms of Use shall be the controlling text hereof, and if any difference arises between the interpretation of the Japanese language version and the one of the English language version, the Japanese language version will prevail over the English language version.

Article 12 (Governing Law)

With respect to the formation, implementation and interpretation of the Terms of Use, the laws of Japan shall apply.

Article 13 (Court with Jurisdiction)

  1. In the event of any dispute between the customer and the Company in connection with the Services, the parties shall resolve such dispute in good faith.
  2. The Tokyo District Court and the Tokyo Summary Court shall have the exclusive jurisdiction by agreement for the first instance over any dispute not settled after due consultation.

Supplementary Provisions: The Terms of Use shall be effective as of September 27, 2019 (0 a.m.), Japan Standard Time.